OmniLabs Logo OmniLabs

Stop losing customers to slow replies

Launch an AI Employee that sells on your behalf via phone call or WhatsApp and sends you reports before you even ask.

JOIN BUSINESSES GROW WITH OMNILABS
Shopfetch GH
Studywise Consult
Kenkey Express
Mensaano & Shawarma Shark
Heiwala Komi
Mr Blinks Bar & Grill
Creamy Bytes

Track real-time metrics, cost, channel performance, trends, and customer insights

app.omnilabsghana.tech/settings • AI & Knowledge

Settings

Manage your business profile, AI training, and system integrations.

General AI & Knowledge Integrations

AI Resource Usage

Monitoring your token consumption.

38,542 / 315,000,000

TOKENS CONSUMED

0.0% USED 314,961,458 TOKENS REMAINING

AI Persona

Define how the AI speaks and behaves.

e.g. You are a helpful sales assistant for Acme Corp. Be professional but friendly.

Knowledge Base

Upload documents for the AI to learn from.

Click to upload or drag & drop

Multi-Channel Deployment

Active channels connected to phone & WhatsApp

Live Gateway
WhatsApp API

Connected to +233 26 402 2355

Status: Active (24/7)
AI Voice Gateway

Inbound & Outbound voice calls

Status: Active (24/7)
Paystack Gateway

Automated MOMO & Card checkout

Status: Connected
Total Orders

2

In Period -84.6%
Successful Orders

2

Paid & Completed LIVE
Average Revenue

GHS 705.00

Per Success SYNCED
Total Paid Invoices

GHS 1410.00

Net Income -30.7%
REVENUE DISTRIBUTION

BEST SELLER

Goat Stew 3L

PERFORMANCE

PEAK TREND

-30.7%

Recent Payments

N

Nimoatim

27 Jul, 11:56

GHS 110.00
B

Beryl

27 Jul, 10:01

GHS 1300.00
B

Birago

26 Jul, 18:14

GHS 100.00
N

Nhyirabah 💜

26 Jul, 17:25

GHS 140.00
N

natasha

26 Jul, 17:07

GHS 85.00
RECENT ORDERS View all orders

Every question answered. Every order captured.

From the morning rush to last minute calls — Omni AI picks up every phone call, replies to every chat, and confirms paymentsadd even after work hours so you can keep running your business running.

Your Sales Team On Autopilot

AI Sales in 4 Simple Steps

Zero friction. No apps to download. Just natural conversation that leads straight to instant checkout.

E

Omni

Official Business • Online

🔒 End-to-end encrypted order session

Hi! Do you have Goat Stew 3L available for delivery today?

14:02

Hello! Yes, fresh Goat Stew (3L) is in stock for GHS 280.00. 🍲

14:02

Great! Please I want 1 bowl. Delivery to Boundary Road, East Legon.

14:03
Order Summary #GH-8902 CONFIRMED

Item: 1x Goat Stew 3L (GHS 280)

Delivery Fee: GHS 20.00

Total: GHS 300.00

MTN MoMo Prompt Sent...
Approve Pin

Payment authorized! Receipt received. Thanks! 🙌

14:04
Type a message...
01

Customer Initiates Chat or Call

The customer sends a simple text or voice message on WhatsApp to inquire about catalog items, prices, or availability.

02

AI Instantly Recommends & Takes Details

Omni answers immediately with your trained business knowledge, custom prices, stock levels, and collects delivery address info.

03

Instant Mobile Money Push Notification

Omni generates an instant MoMo payment prompt directly to the customer's phone (MTN MoMo, Telecel, AirtelTigo).

04

Payment Confirmed & Order Sent to Dashboard

Once approved, the customer gets an automatic WhatsApp receipt, and the order is instantly logged to your OmniLabs merchant dashboard.

ENGINEERED FOR ENTERPRISE SCALE

The OmniLabs Merchant Stack

Full-stack AI automation powering sales, visual search, distance logistics, and analytics.

01OMNICHANNEL AI AUTOMATION

Voice, WhatsApp & Web AI Agents

Real-Time Voice AI: Ultra-low latency voice sales and customer support agent. Handles inbound calls and messages in English and Local Languages.

🎙️ Silero VAD ⚡ Gemini Realtime 💬 WhatsApp & Web
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02MULTIMODAL CATALOG

Visual Photo Search (RAG)

Allows customers to send product photos to instantly match items in inventory.

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RAG ACTIVE
03AUTONOMOUS TOOL-CALLING

Smart Logistics & Paystack Checkout

  • Smart Distance & Delivery: AI computes driving distance & custom delivery fees dynamically during checkout.
  • Paystack Payments: Mobile Money & Card payment processing with instant verification receipt dispatch.
  • Human Handoff: Seamless transfer from AI agent to human support staff when requested.
04ANALYTICS & OPERATIONAL CONTROL

Real-time KPI & Growth Dashboard

Track Average Order Value (AOV), total sales, customer conversion metrics, sales velocity trends, and receive AI-driven merchant growth recommendations.

Track AOV

GHS 240

Conversion

78.4%

AI Forecast

+34%

TRANSPARENT PRICING TIERS

Flexible Plans for Every Stage

All tiers include core platform access, Paystack payment integration, GCS asset storage, and visual photo search.

Starter Boutique

Social sellers & boutique micro-merchants

GHS 550 / mo

Standard monthly billing

  • 100 Products Limit
  • 3,000 WhatsApp Msgs / mo
  • Voice AI Agent (Chat Only)
  • Visual Search (RAG)
  • Human Handoff
  • Standard KPIs & Dashboard
  • Dedicated Support
Get Starter
MOST POPULAR
Growth Scaling

Scaling shops & growing digital brands

GHS 999 / mo

Standard monthly billing

  • 500 Products Limit
  • 7,500 WhatsApp Msgs / mo
  • Voice AI Agent (Chat Only)
  • Visual Search (RAG)
  • Human Handoff
  • Advanced & AI Forecasts
  • Priority 24/7 Support
Start Growth
Pro Voice AI

High-volume merchants needing AI Voice

GHS 1,999 / mo

Standard monthly billing

  • 500 Products Limit
  • Unlimited WhatsApp Msgs
  • LiveKit Voice AI Agent
  • Visual Search (RAG)
  • Human Handoff
  • Advanced + Voice Insights
  • Priority 24/7 Support
Get Pro
Elite Max Volume

Enterprise-scale operations & max volume

GHS 2,999 / mo

Standard monthly billing

  • 800 Products Limit
  • Unlimited WhatsApp Msgs
  • Max Voice & Chat AI Limits
  • Visual Search (RAG)
  • Priority Handoff
  • Custom Enterprise Analytics
  • Dedicated Success Manager
Get Elite
⚡ Enterprise / Custom Solutions

Need Custom ERP/Database Integration or Multi-Store Setup?

Custom LLM fine-tuning on proprietary brand documentation, multi-store location routing, custom ERP/SQL database connectors, and dedicated infrastructure.

Contact Sales
LIVE SALES AGENT READY

Ready to automate your growth?

Experience the future of AI sales. Speak directly with our AI sales agent on WhatsApp or take an instant live phone call test now.

Omni